What our customers say about MAUI HANDS
We were helped by Mouna in the Makawao gallery and we were so pleased with the service she provided. She was patient, informative, and it was just a great experience overall.
I just wanted to let you know that my piece arrived today. It is beautiful. You obviously took great care to ensure it arrived safely. Thank you so much.
Thanks Luis for following up on the phone!
It’s certainly encouraging to see that some companies do care about their customer service and go beyond what is expected. Our print arrived safely and in perfect condition.
Oh my goodness these two pieces are gorgeous!!!!!!! They arrived this afternoon and I must say my heart was going pitter patter as I opened the box. They are EXACTLY what I had hoped for! THANK YOU for your help in all of this from the finding of the pieces, emailing with me back and forth and the amazing shipping! Talk about fast! I so appreciate the cute bag, the cards and bi-fold cards about Marian Fieldson. I almost felt like I got to come to your store!
I am so grateful!
Jennifer, We just wanted to let you know that today we received the glass nautilus by Chris Upp. The sculpture arrived intact and we are really pleased with it! Thanks so much for the excellent job in packaging. Regards,
Chris: My new double switchplate arrived today! It is so beautiful–perfect! Thanks so very much,
Louis, My ring arrived this week and I wanted to thank you for your help in selecting it. Rick and I are very happy with our rings and will always remember you for helping us commemorate our 35 years together. Please express my gratitude to the artist as well. Thank you again,
Thank you so much. Our beautiful painting has arrived today (on our wedding anniversary date). I can hardly wait to get it home to open and hang. We have a spot already picked out. Your help and enthusiasm was invaluable to us and we are glad to have met you both (Rachel and Chris). We have already booked our condo for next year and we will definitely be dropping in to see you. When you see Jack again, please give him an extra big hug from us.
Recently, my husband and I purchased a framed photo from your lovely store in Paia, Maui. It was the photo of Secret Beach with the black matt and Curly Koa wood frame. I want to thank you for taking such care in the packing and shipping of the photo, it arrived in Canada in great shape, so well packed it took us a while to get it unpacked! Thank you to Christi and Jennifer for your kind attention. We visit your shop each trip to Maui and we look forward to doing so again. Thank you.
During our yearly trip to Maui, I dropped-off some precious things that I had purchased from Maui Hands during a prior trip, that were in need of some TLC. Devon kindly took care of me without hesitation, and I am very grateful for that. The ring and necklace that needed some work are very special to me, and Devon saw to it that the items were repaired. Many mahalos to you and Christi for taking such good care of my things. The ring looks like new, and the necklace is beautiful once again. Thank-you, thank-you, thank-you! You will always be my favorite store in Maui 🙂
My husband go to Hawaii every year and over the past two years we’ve purchased two bracelets from the Varsha collection and a Koa wine bottle holder. We love our purchases and have received many compliments, especially about the bracelets. I have several friends who’ve asked where I got them and if I would mind if they purchased ones like them. I don’t mind sharing because they are lovely works of art that I truly love and treasure. I wear the bracelets every day even to work. I am a Registered Nurse and my patients love examining the bracelets and learning about them. The bracelets serve as a great distraction when I am starting IVs on the patients—they are more mesmerized by the lovely bracelets than by what I am doing to them. Thank you for such beautiful works of art and for such a great shop that we love to visit every time we are in the Islands!
Just wanted to let you know that our beautiful Meditation Monk has arrived safely to its new home in our garden. Bulbs and hostas are just beginning to peak out of the soil and our Monk is there to greet them. We are thrilled with the purchase. I mentioned at the time that I had been wanting one of these guys for several years and this year this one called out to me. We always enjoy shopping in your store – I purchased earrings and necklace as well as the Monk – thank you for the careful and prompt shipping of Marylyn’s beautiful artwork!
I just wanted to let you know that I received the bracelet I ordered from you. It is wonderful!!! When the light catches it … it sparkles. The artist did a wonderful job!! Once on your wrist you don’t want to take it off … ever. Thank you again.
I just wanted to let you know that I received my package in perfect condition last Monday and I absolutely love all my items that I purchased at Maui Hands! I was really impressed with how much care was given in wrapping each fragile item. Your earrings that you specially designed for me with the three triangles is also absolutely fabulous!! I also received my credit in the mail for the other pair of earrings and for the difference of the shipping cost. Thank you for keeping the shipping cost at a minimum and for going the extra mile to design the earrings. I can’t wait until my next trip to Maui so I can shop at Maui Hands 🙂
Thank you so much for your perseverance in finding me the perfect Hawaiian necklace!! The earrings look adorable and I can’t wait to get my package!!!!!! Mahalo.
I just wanted to send a note with a huge “MAHALO!” to Maureen at the Kaanapali Maui Hands. She helped us with two Monica Sweet photos. We got the two prints yesterday back here in Columbus, Ohio. It was well packaged and arrived sooner than we expected. Thank you Maureen for helping us get exactly what we wanted – we can’t wait to get our prints framed and hang in our new house. Mahalo!
I come to your locations each time I visit Maui. I send everyone I know that visits to you as you have the BEST selection of art/gifts anywhere! Can’t wait to get back.
I perused your website after receiving the Big Holiday Sale mailing. Let me congratulate your gallery on an impressive website!! It was lovely to look at your current inventory and to know I can bring a bit of Maui to our home via the internet. We’ve enjoyed the paintings we bought by Julie Houck very, very much. Since we’ll be there again next summer, I look forward to visiting you all then. Take care. Sincerely,
I was in your store about 1 1/2yrs. ago and bought several items. I loved what I saw and can’t wait to go back again. I believe in supporting local artists. Thank you.
I write to commend Luis for an outstanding job at representing your gallery and participating artists. He stands out as a “diamond” in the field of customer service and solid work ethic. He deserves recognition for absolutely knowing how to relate to the public, knowing his products and conveying professionalism with humor and sincerity, and a delightful personality and disposition. My sister-in-law, Cathy and I thoroughly enjoyed our interaction with him and he made our visit to your wonderful gallery most enjoyable. In a culture of quickly dwindling good customer service, Luis gives hope to all who encounter him. Mahalo.
First time in Maui last month. I visited all of the your stores. Just love everything you have. Bought many items.
My husband and I were fortunate enough to travel to Maui for our honeymoon two years ago, and Maui Hands was by far my favorite gallery/shop. Whenever I receive the (featured artists) e-mails, I am reminded of the my amazing trip and hope to return someday. Thank you!
Hi Barbara – Thanks so much for sending those 2 perfect gifts – so beautifully packaged with all the related information about the artist and Maui Hands. I really appreciate your time and effort, and two lucky people will receive those gifts. Again, many mahalo’s for your help with this order. Aloha.
Hi Diane – I just wanted to let you know that I did receive the platters and they look wonderful! Nothing broke and they are even prettier in person! Thank you so much for all of your hard work and help! I really appreciate everything you did for this ‘birthday surprise’ for my friend. I am really pleased with the service and kindness that you and your company offer. Maybe we will actually meet each other one day…if I can talk my husband into taking me to Maui!
Thank you! I got a return call today from Diane and put in an order with her. When I hit the California Lottery I will be ordering MANY things off your site! I love this site and wish you smooth sailing with the new on-line ordering link. Aloha!
Aloha Barbara – Thank you for sending the wedding glasses with such care! They arrived in perfect condition. I do appreciate the extra effort I am sure it took to ensure their safe arrival. A bit of Maui will now always be with my daughter and her husband. Again thank you and aloha.
I visit your stores every time I visit Maui! I love the products and never leave without buying something!
We think you are absolutely first rate at customer service.
I love all of your work!!! It is fantastic!! I am soooo excited about your local fame! You rock!
We love Maui Hands artists!
I was in Maui at the end of March and visited your stores in Lahaina and Paia. In Lahaina a lovely and helpful sales associate named Ashley helped me. She was so enthusiastic about your store and the artists who sell their creations there. I bought a beautiful necklace made by Carol and Michael Schwarz and ordered earrings to match, which Ashley helped design. She took pictures of the necklace and sent a sketch to the artists. The earrings arrived and are beautiful – just as I had pictured them. Again, I enjoyed visiting your store and looking at the unique items you have on display.
Thanks, again, for all your help and patience. This experience has just reinforced why I tell all my friends about visiting Maui, and Maui Hands, in particular! – Best from Connecticut,
I returned home and decorated the picture in my living room. It’s really fantastic! It was a great time to talk with you about pictures. Thank you for your kind help.
I just received my fresh water pearl necklace and earrings I bought on your Front Street store a couple of weeks ago. I asked to have the necklace shortened and have earrings made with the leftover pearls. I love them! Thank you so much. I couldn’t be happier with the new length of the necklace, and the earrings were just what I wanted. Libby helped me with it so please thank her for me. I appreciate your help.
Aloha Nui Loa,
Mahalo nui loa for informing me about Maui Hands. I’m certain that this excellent show will be a great success. Please inform me of your new events.
A Hui Hou Kakou,
What our artists say about MAUI HANDS
Maui Hands is the best gallery of local art in Hawaii
Thanks to everyone at Maui Hands for all the hard work they are doing! This has been a dream of mine and I could not do any of it with out all of you! Much mahalo’s to the Maui hands team!
Just a quick e-mail to express my thanks to you and all the sales people in your SUPER Galleries. Everyone always treated me with real respect and friendship, really fine people! It has always been wonderful to be represented by Maui Hands Galleries, it has always made me proud for me to call Maui Hands ‘my’ Gallery. Again, MANY, MANY, THANKS for everything!!
Mahalo Panna and a Happy Valentines to you. As I’ve said before, you are the BEST friend an artist could have. Thank you for doing so much for the artist… It is because of you and your great crew that many of us are still able to continue what we love doing. Much aloha to you.
We sure enjoy the privilege of working with you, we have never experienced a better sales staff anywhere than what we have in association with your company, that is your “gold”. Thanks so much!
We want you to know how grateful we are to have such a caring and honest gallery owner to represent us. It means so much when we put our heart and soul into our work to know it is in good hands.
You have the best sales staff – all locations!!!. Very personable and helpful and your system of record keeping is incredible. Mahalo for the tremendous support you provide the artists of Maui.
Just want to thank all of you for all of the wonderful, hard work that you do, it is really appreciated, Aloha.
I love being part of Maui Hands, and thank you very much!!!
Thanks for the good work. The Lahaina gallery is is the best in Lahaina!!
Thank you so much for doing such a great job of getting the work of Maui Artists out there!
I am pleased to be connected with Maui Hands.
Aloha Panna, you go girl!!! I love how you keep moving forward – go Maui Hands!
Things look terrific and staff very good. A+
I want to work with you in any way I can to utilize the wonderful opportunity you offer artists like me to show and sell my artwork and make a living for my family. Thank You.
Sounds like you’re on the right track and that your marketing approach is comprehensive. Combined with the tasteful and appealing way you display the art you are bound to be successful.
Mahalo for your continued support of my products! It’s an honor to be included among so many talented artists.
Thank you all !!!
Keep up the good work! I always wholeheartedly recommend Maui Hands to prospective artists and customer.
What our employees say about MAUI HANDS
I enjoy working at the Lahaina Gallery. I want you to know how many people compliment the shop. Three per shift say it is one of the best they have been in yet!. The “be backs” are 50% and that is a compliment to you!