Some questions and answers
Q. Which carrier do you use for shipping?
A. We ship items Priority Mail, Fedex or UPS - the choice is up to you.
Q. What if the item breaks in shipping?
A. This rarely happens. We insure all packages. You can have a refund or
replacement. Call the 800# for instructions. Do not throw away the packaging.
Q. How long will it take to get here?
A. Three days to a couple weeks depending on the item. We will let you
know if it is an item that will take longer.
Q. Is my credit card number secure?
A. It’s the same as coming in to the galleries. We enter the sale
and send you a copy of the slip with your receipt. We do not keep credit
card numbers on file.
Q. What if I don’t like what I receive?
A. You may return it, insured, with the receipt and credit card information
for a full refund. You pay the shipping back charges. If we are exchanging
the item for you, we pay the shipping charges on the replacement.